CORONAVIRUS (COVID-19) RESOURCE CENTER Read More

Crisis Lines / Helplines

    Results: 4

  • Bullying Helplines (1)
    RP-1500.1400-100

    Bullying Helplines

    RP-1500.1400-100

    Programs that provide immediate assistance for people who have witnessed, are experiencing or are affected by verbal, physical or social bullying, or cyberbullying. Included may be short-term emotional support, resources and community referrals, and steps to ensure the person's safety. The service is generally free and confidential and may offer peer support, particularly to youth. Helpline staff are generally available via telephone, email, chat and/or text.
  • Mental Health Crisis Lines (3)
    RP-1500.1400-500

    Mental Health Crisis Lines

    RP-1500.1400-500

    Programs that provide immediate assistance for people experiencing a mental health crisis such as a psychotic episode with the objective of defusing the crisis, often working closely with mobile crisis teams on standby, and helping the person develop a plan to link with resources for ongoing assistance, if required. A mental health crisis is a non-life threatening situation in which an individual exhibits extreme emotional disturbance or behavioral distress, is considering harm to him or herself or others, is disoriented or out of touch with reality, has a compromised ability to function, or is otherwise agitated and unable to be calmed. Other common indicators include feelings of intense sadness or depression, sleeping or eating problems, anxiety, severe distress, grief, anger or aggression, scattered, unfocused thinking, self-doubt, loss of motivation, lack of patience or irritability and paranoia. The service is generally available via telephone, email, chat and/or text.
  • Substance Use Disorder Hotlines (1)
    RX-8470.8350

    Substance Use Disorder Hotlines

    RX-8470.8350

    Programs that provide immediate assistance for people who have problems related to excessive use of alcohol and/or use of other drugs or are at risk of a substance use related disorder. Services may include defusing the crisis, ensuring the person's safety and information about alternatives the person may explore to begin recovering. Substance use related hotlines are also typically available to significant others of people who are involved with drugs and/or excessive alcohol use. Hotline staff can generally be reached via the telephone, email, live chat, texting and/or instant message (IM).
  • Talklines/Warmlines (8)
    RF-8380

    Talklines/Warmlines

    RF-8380

    Programs that offer a telephone service that enables people who are troubled to talk confidentially about their personal problems with an empathetic listener. These programs are often staffed by volunteers who can offer referrals for ongoing treatment, if needed.